HIPAA monitoring, PHI detection, and clinical documentation automation.
cURL · PHI Detection
curl -X POST https://api.ingoude.ai/v1/hipaa/detect-phi \
-H "Authorization: Bearer $INGOUDE_API_KEY" \
-d '{"text":"Patient John D., DOB 1980-04-12, MRN 48291..."}'
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INDUSTRY
Hospitality Intelligence
Revenue management, guest personalization, and demand forecasting for hotels and
travel.
Dynamic rate recommendations updated every 15 minutes based on demand signals
Competitor rate parity monitoring across Booking.com, Expedia, direct channels
Guest lifetime value scoring for loyalty and upsell prioritization
API REFERENCE
Authentication
All API requests require a Bearer token in the Authorization header.
This guide is written for business leaders, decision-makers, and anyone curious about what
INGOUDE does — no technical background needed.
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You're in the right place
This is the Non-Tech Docs section. It explains what INGOUDE does,
why it matters, and how it can help your business — in plain English.
What is INGOUDE?
Imagine having a team of expert analysts who never sleep, never make mistakes, and
can read and process millions of data points in seconds. They monitor your
customers, watch your risks, review your contracts, and suggest the right actions —
automatically, all day, every day.
That's INGOUDE. We build AI agents — software employees — that handle
complex, repetitive, high-stakes business work for you. They connect to your existing tools
(like Salesforce, Stripe, or QuickBooks), think about what's happening, and take actions or
send you alerts.
500+
Enterprise organizations using INGOUDE
$2.4B
Business decisions processed per month
98%
Decision accuracy across all products
How AI Works for Your Business
Here's the simplest way to understand how our AI agents work — no jargon, no code.
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Watch — The agent reads your data
It connects to your tools (CRM, ERP, spreadsheets) and continuously reads what's
happening in your business. Think of it like having a watchful eye on everything
at once.
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Think — The agent reasons about what matters
It applies your business rules and our trained AI models to figure out what's
important, what's risky, and what needs action. Like a consultant who read every
piece of data you have.
✅
Act — The agent does something about it
It either takes an automatic action (like updating a record or sending an alert)
or asks for your approval first. You're always in control of how much it does on
its own.
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Report — You see everything it did
Every decision the agent makes is logged and explained. You can review exactly
why it did what it did — no black boxes.
Without INGOUDE
Teams spend hours on repetitive analysis
Important signals get missed in the noise
Decisions are slow and inconsistent
Risk is discovered after the fact
Compliance is manual and error-prone
With INGOUDE
Agents handle analysis 24/7 automatically
Every signal is caught and acted on
Decisions are instant and explainable
Risk is flagged before it becomes a problem
Compliance runs continuously in the background
Getting Started (No Code Required)
You don't need to be technical to get started with INGOUDE. Here's how it works from your
side:
1
Book a discovery call
Our team learns about your business, your existing tools, and your biggest pain
points. No prep needed — just bring your questions.
2
We configure your agents
Our implementation team sets up the AI agents to match your business rules and
workflows. No coding from your side.
3
Connect your tools
We help you connect INGOUDE to your existing systems — Salesforce, QuickBooks,
Slack, etc. Usually takes a few hours.
4
Go live & monitor
Your agents start working. You watch the results in a clear dashboard. Your team
gets alerted when something needs attention.
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Ready to get started?
Most organizations are up and running within 1–2 weeks. Book a free demo to see INGOUDE live with your own
data.
Who Uses INGOUDE?
INGOUDE is built for organizations that deal with complex decisions, large amounts of
data, or high-stakes compliance requirements.
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Financial Services
Banks, lenders, and insurers use INGOUDE to automate credit decisions, flag fraud,
and ensure regulatory compliance 24/7.
⚖️
Legal & Compliance
Law firms and corporate legal teams use INGOUDE to review contracts in minutes
instead of days.
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Healthcare
Hospitals and health tech companies use INGOUDE to monitor patient data for
compliance with HIPAA regulations automatically.
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Enterprise Sales
Revenue and sales teams use INGOUDE to spot at-risk customers before they churn and
to find expansion opportunities.
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Hospitality
Hotels and resorts use INGOUDE to automatically adjust room prices based on demand
and competitor rates.
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Operations
Operations teams use INGOUDE to automate complex multi-step workflows that previously
required dozens of human hours.
PRODUCT GUIDES
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PRODUCT
AI Agent Hub
Your command center for managing all your AI employees in one place.
What does it actually do?
Think of the AI Agent Hub as the main office where all your AI employees
work. It shows you what each agent is doing right now, how they're performing,
and lets you give them new instructions.
You can see their "thought processes" — a complete log of why they made each decision — so
there's never any mystery about what happened.
👩💼 Operations Managers🏗 IT Teams📊 Business Analysts🎯 Department Heads
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10,000+
Agents managed from one dashboard
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100%
Decision transparency — every step logged
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PRODUCT
Revenue Intelligence
Know which customers are about to leave — before they leave.
What does it actually do?
Revenue Intel reads your customer data from Salesforce, Stripe, HubSpot and other tools every
day. It looks for patterns that signal a customer is unhappy or ready to expand — patterns
that would take a human analyst weeks to find.
When it spots a risk or opportunity, it alerts your sales team automatically, or even creates
the next action in your CRM for you.
Real-World Example
"We caught a $200K account before they cancelled"
A SaaS company used Revenue Intel to monitor 3,000 customer accounts. The AI noticed that
one enterprise client hadn't logged in for 21 days, had submitted 4 support tickets, and
their invoice was 7 days overdue. It flagged the account as high churn risk and alerted
the CSM team — who reached out, resolved the issues, and saved the contract.
🎯
98%
Churn prediction accuracy
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72hr
Earlier warning than manual review
⚙️
PRODUCT
Autonomous Operations
Put your repetitive business processes on autopilot — safely.
What does it actually do?
Autonomous Operations lets you define a workflow — a series of steps your team does regularly
— and have AI handle it automatically. Things like: every Monday morning, pull overdue
invoices → assess risk → send alerts to the finance team → create tasks in Jira.
You decide how much the AI does on its own and where it needs a human to approve before
proceeding.
Real-World Example
"We automated 80% of our accounts payable process"
A logistics company set up an autonomous workflow to handle invoice reconciliation. The
agent now checks 400+ invoices every weekday morning, flags discrepancies, and routes
exceptions to the right person. What used to take a full-time employee 6 hours now takes
the AI 4 minutes.
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PRODUCT
Decision Intelligence
Make complex, consistent business decisions at any scale.
What does it actually do?
Decision Intelligence takes any complex business judgment — "Should we approve this vendor?",
"Should we extend credit to this customer?" — and runs it through your defined business
rules and AI reasoning to produce a clear recommendation: Approve, Review, or
Decline, along with the reasons why.
Every decision is explainable, auditable, and consistent. No more different answers depending
on who's having a good day.
Approve or decline credit applications in seconds, not days.
What does it actually do?
Credit Underwriting automates the process of reviewing a business or individual's
creditworthiness. It reads credit bureau reports, bank statements, tax documents, and
business financials simultaneously — in seconds — and produces a fully explained credit
recommendation.
Old Way
Underwriter manually reviews documents
3–7 business days to decide
Decisions vary by reviewer
Can only process so many per day
With INGOUDE
AI reads all documents at once
Decision in under 30 seconds
100% consistent every time
Process unlimited applications 24/7
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PRODUCT
Risk Scoring Agents
Know your risks before they become problems.
What does it actually do?
Risk Scoring continuously watches your business relationships — customers, suppliers,
partners — and gives each one a risk score from 0 to 1. When something changes that raises
the score above your threshold, you get an alert immediately.
Think of it as a continuous early warning system for your business risk — like a smoke
detector, but for financial and operational risk.
🔔
< 5 min
Time to alert when risk is detected
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67%
Reduction in unexpected credit losses
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PRODUCT
Pricing Optimization
Always charge the right price — automatically.
What does it actually do?
Pricing Optimization watches your sales data, competitor prices, and demand patterns every
hour. When it sees that demand is high or competitors are charging more, it recommends
increasing your prices. When things slow down, it suggests competitive discounting. All
within the guardrails you set.
Real-World Example
"We increased revenue by 18% without changing our product"
An e-commerce company deployed Pricing Optimization across 12,000 SKUs. Within 90 days,
the AI had identified pricing gaps where they were leaving money on the table and
competitive threats where they needed to be more aggressive. Revenue grew 18% with no
additional marketing spend.
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INDUSTRY
AI Legal Solutions
Review contracts in minutes, not weeks.
What does it actually do?
AI Legal Solutions reads your contracts — NDAs, vendor agreements, employment contracts — and
checks them against your company's playbook. It highlights risky clauses, missing
protections, and non-standard language, and tells you exactly where to focus your attention.
Instead of a lawyer spending 8 hours reviewing a contract, they spend 20 minutes reviewing
the AI's highlighted concerns and approving its recommended changes.
⚖️ General Counsel📋 Contract Managers🛒 Procurement Teams🏢 Legal Ops
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95%
Faster contract review time
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Zero
Compliance issues missed by AI review
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INDUSTRY
Compliance & Governance
Stay compliant without a dedicated compliance army.
What does it actually do?
Compliance agents continuously scan your internal data, communications, and transactions
against a live rulebook of regulations — GDPR, SOX, AML, and 15+ others. When they detect a
potential violation, they generate a detailed report with exactly what happened and
recommended remediation steps.
You shift from reactive compliance (discovering violations during audits) to
proactive compliance (catching issues the moment they occur).
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INDUSTRY
Healthcare Compliance
HIPAA compliance that runs itself, 24 hours a day.
What does it actually do?
Healthcare Compliance monitors your EHR systems, clinical communications, and billing records
for HIPAA violations — things like unauthorized access to patient records, protected health
information sent to the wrong recipient, or documentation gaps.
When a potential issue is detected, your compliance officer gets an immediate alert with full
context, so you can respond before it escalates into a reportable breach.
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Your patient data never leaves your network
INGOUDE's healthcare module runs inside your own secure environment. We sign a
Business Associate Agreement (BAA) before any connection is made. Contact us to get started.
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INDUSTRY
Hospitality Intelligence
Fill more rooms at higher rates — automatically.
What does it actually do?
Hospitality Intelligence connects to your Property Management System and watches demand
signals, competitor rates, local events, and booking pace. It updates your room rates every
15 minutes to maximize occupancy and revenue — just like a full-time revenue manager, but
faster and more consistent.
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+23%
Average RevPAR improvement in year one
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Every 15 min
Price updates across all channels
BUSINESS VALUE
ROI & Outcomes
Here's what organizations typically see within the first 90 days of using INGOUDE:
70%
Reduction in time spent on manual analysis and reporting
4×
More decisions processed per day with the same team size
14–18%
Revenue improvement from better pricing and churn prevention
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Get your custom ROI estimate
Our team can model the expected return for your specific use case before you commit
to anything. Request an ROI analysis →
Is My Data Safe?
Yes — and here's exactly what that means in plain English:
We never store your sensitive data. AI agents process your information
in memory and then discard it. We hold audit logs of decisions, but not the raw data.
You can run INGOUDE inside your own network. For maximum security, we
can deploy everything inside your private cloud so your data never leaves your walls.
Everything is encrypted. Data in transit and at rest uses the same
encryption standards as major banks.
We're independently audited. INGOUDE is certified SOC 2 Type II — an
independent security audit conducted by a third party every year.
You control access. You decide exactly which people in your
organization can see what, and every action is logged.
HELP & LEARNING
Frequently Asked Questions
The questions we get most often from business leaders exploring INGOUDE.
Do I need a technical team to use
INGOUDE?
No. Our implementation team handles all the technical setup. You'll
work with a dedicated solutions architect who configures everything based on your
business needs. Most business users interact with INGOUDE through a clean dashboard
— no coding required.
How long does it take to go live?
For most use cases, you'll be fully operational within 1–2 weeks.
Simple deployments (like connecting to one data source and running a single
workflow) can be live within 48 hours. More complex, multi-system rollouts typically
take 2–4 weeks with full enterprise onboarding support.
What if the AI makes a wrong decision?
First, every AI decision comes with a full explanation of why it made
that decision — so you can review its reasoning. Second, you control approval
thresholds: you can require human sign-off on any decision above a certain
importance level. Third, all decisions are logged so if something goes wrong, you
can trace exactly what happened and why, and adjust the agent's rules going forward.
Can I try INGOUDE before buying?
Yes. We offer a live demo where we connect to a sample of your real
data (with your permission) and show you exactly what INGOUDE would find and do in
your specific environment. Many customers are surprised by insights surfaced in
their first demo. Book yours at the link below.
Will AI replace my team?
No — and this is important. INGOUDE is designed to remove the
tedious, repetitive work so your team can focus on the high-value, creative,
relationship-driven work that humans do best. Think of it as giving each person on
your team a personal AI assistant that handles the grunt work. Our customers
consistently report higher team satisfaction after deploying INGOUDE.
Which tools does INGOUDE connect to?
INGOUDE connects to 50+ enterprise tools out of the box, including
Salesforce, HubSpot, Stripe, QuickBooks, NetSuite, SAP, Microsoft 365, Google
Workspace, Slack, Microsoft Teams, Jira, DocuSign, and many more. If you use a tool
that's not on our standard list, our team can build a custom connector.
How is pricing structured?
INGOUDE pricing is based on the number and type of agents deployed
and the volume of decisions processed. We offer Starter, Professional, and
Enterprise tiers. Visit our pricing page for an overview,
or contact our team for a custom quote based on your specific needs.
AI Glossary
New to AI? Here are the terms you'll hear most often, explained simply.
AI Agent
A software program that can observe its environment, make
decisions, and take actions to achieve a goal — just like a human employee, but
automated. INGOUDE's agents are specialized for business tasks.
Reasoning Loop
The cycle an AI agent goes through to handle a task: (1)
gather information, (2) think about what it means, (3) decide what to do, (4) take
action. Each loop is logged so you can see every step.
LLM
Large Language Model — the core AI technology that powers
agents' ability to read and understand text, documents, and data, and to write
human-quality responses and analyses. Think of it as the "brain" of the agent.
Workflow Automation
Setting up a sequence of business steps that run automatically
without human intervention. For example: every morning, check invoices → calculate
risk → send alerts → update records. INGOUDE handles the entire sequence.
Human-in-the-Loop
A setting where the AI pauses and asks a human to approve
before proceeding. You can configure any workflow so that high-stakes decisions
always require a human sign-off.
API
A way for two software systems to talk to each other. When
INGOUDE "connects" to Salesforce, it uses Salesforce's API to read and write data.
You don't need to know how this works — it's handled automatically during setup.
SOC 2 Type II
A certification that proves a company has passed an
independent security audit covering how it protects customer data. It's one of the
gold standards for enterprise software security. INGOUDE maintains this
certification continuously.
Model Fine-Tuning
Training the AI on your specific industry, company, or data so
it understands your context better. Like hiring an expert who already knows your
business — not a generalist who has to learn from scratch.
Churn Risk
The probability that a customer is about to stop doing
business with you. Revenue Intel calculates this score for every customer using
signals from your CRM, usage data, support tickets, and payment history.
PHI
Protected Health Information — any data about a patient that
could identify them, like their name, date of birth, or medical record number. HIPAA
requires this data to be handled carefully. INGOUDE automatically detects and
protects PHI.
Talk to Us
Have questions that aren't answered here? Our team of experts is here to help.
📞
Book a Demo
See INGOUDE working live with your data. Free, no commitment.
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Talk to Sales
Get pricing, ask technical questions, and learn what's possible for your use case.
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Support Center
Already a customer? Our support team is available 24/7 for Enterprise customers.
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View Pricing
Transparent pricing plans from Starter to Enterprise.